Mee88 Privacy Policy – Personal Data Protection for Malaysian Members

This Privacy Policy describes how mee88 ("we", "platform", "Company") collect, use, store, disclose, and protect your personal information when you use the mee88.ws website or the mee88 mobile app.

Mee88 takes our responsibility to the privacy of all Malaysian members seriously. We operate in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection standards. Every data processing action we carry out has a valid legal basis and a clear, legitimate purpose.

By registering for or using the mee88 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, you should not use the mee88 platform.

Mee88 only collects data that is strictly necessary to provide our services safely and effectively. We do not collect excessive or irrelevant data. The following are the categories of data we collect:

We do not collect sensitive data categories such as health information, political views, or religious beliefs unless you voluntarily provide them in the context of responsible gaming.

Mee88 collects your personal data through a variety of channels. Understanding these channels helps you know exactly how your information reaches us:

• Account Registration: When you register a new mee88 account, you directly provide us with your name, phone number, email address, and other basic information.
• KYC Process (Identity Verification): To verify your identity prior to your first withdrawal, you will be asked to submit documents such as a copy of your MyKad or a recent bank statement.
• Financial Transactions: Every time you make a deposit using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), or any other method, your transaction details are automatically recorded.
• Platform Usage: The mee88 system automatically records technical data such as your IP address, device type, and usage patterns on the platform.
• Cookies & Tracking Technologies: Cookies are used to enhance your experience on mee88 and help us understand how the platform is being used.
• Support Communications: When you contact the mee88 support team, your conversation is recorded for reference and service improvement purposes.

Mee88 uses your personal data only for legitimate and necessary purposes. We never use your data for anything unrelated to the provision of mee88 services. These purposes are as follows:

• Account Management: To create, verify, and securely manage your mee88 account.
• Transaction Processing: To accurately and promptly process deposits and withdrawals to your Malaysian bank account or e-wallet.
• Identity Verification (KYC): To comply with anti-money laundering (AML) legal requirements and to verify that you are 18 years of age or older.
• Fraud Prevention: To detect and prevent fraud, account misuse, and suspicious activity that could harm other members or the platform's financial integrity.
• Service Improvement: To analyse usage patterns and improve the gaming experience on mee88 based on the actual needs of our Malaysian members.
• Service Communications: To send you important notifications regarding your account, transactions, promotions, and mee88 platform updates.
• Legal Compliance: To comply with any legal obligations or court orders requiring us to disclose information to Malaysian authorities.
• Responsible Gaming: To help identify gaming patterns that may require responsible gambling intervention for your well-being.

Relative Importance of Data Use Purposes

Mee88 does not sell, rent, or trade your personal data to any party for commercial purposes. However, there are limited circumstances where we need to share your data with specific parties to enable mee88's services to operate:

• Payment Service Providers: Transaction data is shared with e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and banks (via FPX) solely for the purpose of processing your deposits and withdrawals.
• Game Software Providers: Limited game information is shared with licensed game providers (such as Pragmatic Play, PG Soft, Evolution Gaming) to ensure games function correctly.
• Technical Service Providers: Hosting and server security providers that assist in managing mee88's technical infrastructure, subject to strict confidentiality agreements.
• Legal Authorities: When required by court order, legal summons, or mandatory compliance requirements in Malaysia.
• Third-Party Identity Verification: Licensed KYC service providers that assist in verifying the authenticity of your identification documents.

Mee88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the mee88 website.

• Essential Cookies: Required for core mee88 platform functions — including login sessions, security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the mee88 platform so we can improve the overall experience. This data is collected anonymously.
• Functional Cookies: Remembering your preferences such as account settings, favourite games, and display preferences to deliver a more personalised experience.
• Analytics Cookies: Enables us to analyse usage patterns to continuously improve mee88's products and services over time.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may negatively affect the functionality of the mee88 platform. For non-essential cookies, you have full control over whether to accept or decline them.

Mee88 continuously invests in best-in-class security technologies and practices to keep our Malaysian members' personal data protected at all times. The following are the security layers we have in place:

• 256-bit SSL Encryption: All data communications between your device and mee88's servers are encrypted using the latest industry-grade TLS/SSL protocols.
• Layered Access Control: Only mee88 staff with a legitimate business need are permitted to access member data, and all such access is logged and audited.
• Regular Security Audits: mee88 conducts regular penetration testing and security audits carried out by independent cybersecurity experts.
• 24/7 Monitoring: mee88's security systems are monitored around the clock to detect and respond to any threats or suspicious activity immediately.
• Two-Factor Authentication (2FA): Members are encouraged to enable two-factor authentication for an added layer of security on their mee88 account.
• Server Segregation: Financial data and personal data are stored in separate server environments to minimise the risk of simultaneous data exposure.

Mee88 does not retain your personal data for longer than is necessary for the purpose it was collected, or beyond the period required by Malaysian law. Our data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active and for 7 years after account closure, in compliance with Malaysian financial legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
• KYC Records: Retained for 5 years after the business relationship with mee88 ends.
• Support Communication Logs: Retained for 2 years from the date of communication for reference and service improvement purposes.
• Technical & Log Data: Retained for 12 months for security and technical troubleshooting purposes.

Once the retention period expires, mee88 will securely delete or anonymise your data in accordance with our established data disposal procedures.

As a mee88 member based in Malaysia, you are protected by Personal Data Protection Act 2010 (PDPA) and hold the following rights, which you may exercise at any time:

• Right of Access: Request information about what personal data we hold about you and how it is being used.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): Under certain circumstances, request the deletion of your personal data — subject to our legal retention obligations.
• Right to Object to Marketing: Opt out of all marketing communications from mee88 at any time by contacting us or using the "unsubscribe" option in our emails.
• Right to Data Portability: Request a copy of your data in a machine-readable format (such as CSV or JSON).

To exercise any of these rights, please contact the mee88 Data Protection Officer team via email at privacy@mee88.ws or via the mee88 platform's live chat. We are committed to responding to all valid requests within 14 business days.

Mee88 does not provide services to individuals under the age of 18 and we do not knowingly collect personal data from underage children or minors. The mee88 platform is exclusively for adults.

If you believe that someone under the age of 18 has registered a mee88 account or provided us with their personal data, please contact us immediately at support@mee88.ws. We will take immediate steps to delete the account and all associated data once verification has been completed.

Mee88 employs an age verification process (including KYC verification) as part of its onboarding procedure to ensure all new members meet the minimum age requirement of 18 years.

Mee88 reserves the right to update or amend this Privacy Policy at any time where necessary, whether due to changes in law, new business practices, or technology improvements. The "Updated" date at the top of this document reflects the date of the most recent amendment.

For significant changes, mee88 will notify members via:

• In-app or on-site mee88 notifications displayed upon your next login.
• Email to your registered email address at least 7 days before the changes take effect.

Your continued use of the mee88 platform after any amendments take effect constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mee88 handles your personal data, please contact us through the following channels:

• Privacy Email: privacy@mee88.ws (for specific enquiries relating to privacy and data rights)
• General Support Email: support@mee88.ws (for general enquiries)
• Live Chat: Available on the mee88 platform, 24 hours a day, 7 days a week in Bahasa Melayu

Mee88's Data Protection Officer is responsible for ensuring PDPA compliance and handling all data rights requests. All complaints will be investigated thoroughly and responded to within 14 business days of receipt.